Shipping policy
Fast & Reliable Shipping — Australia, New Zealand & Worldwide
Over 480,000 tapes shipped. 8,000+ athletes served. We move fast — and so does your order.
Order Before 2PM AEST → Ships Today
Place your order before 2PM Australian Eastern Standard Time on any business day and it goes out the same day. No waiting around.
Orders placed on weekends or public holidays ship the next business day.
Shipping Rates
We keep it simple. One flat rate — no matter where you are, no matter how rural. Everyone gets the same deal.
- 🇦🇺 Australia — Free over $60. Flat rate under $60.
- 🇺🇸 United States — Free over $70 USD. Flat rate under $70.
- 🌍 New Zealand & International — Flat rate, calculated at checkout.
Delivery Times
- Standard (Australia): 3–7 business days
- Express (Australia): 1–3 business days
- New Zealand & International: 5–7 business days
Protect Your Order
Packages get lost. They get stolen. It happens — and it shouldn't cost you.
Add Shipping Protection at checkout for a small fee:
✔ Stolen — Confirmed delivered but missing? We'll replace it. ✔ Lost in transit — Never arrived? We'll resend it, free. ✔ Arrived damaged — Unusable on arrival? Replacement sent, no questions.
Just send us a photo. We handle the rest.
Track Your Order
You'll receive a tracking link via email the moment your order ships. Know exactly where your gear is, every step of the way.
Try It Risk-Free — 30-Day Money Back Guarantee
Not feeling it? Get a full refund within 30 days. No questions. No hoops. No hassle.
We're confident enough to offer it because less than 1% of customers ever ask for it back.
⚠️ Stock Warning
We've sold out 3 times already. Stock is limited and we're heading for another sellout. If it's in your cart — don't wait.
Something went wrong? Contact us and we'll sort it fast. Every time.